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Exploring Marriott Brands in 2024
Yasser Afify
Exploring Marriott’s Diverse Portfolio of 33 Brands in 2024
Delegation Strategies for Restaurant Managers
Yasser Afify
Delegation Strategies for Restaurant Managers
The Art of Delegation in Hotel Management
Yasser Afify
The Art of Delegation in Hotel Management
International Receptionists Day 2024: Celebrating the Heroes Behind the Desk
Yasser Afify
International Receptionists Day 2024: Celebrating the Heroes Behind the Desk
Empowering Leadership in Hospitality Through Learning Circles
Yasser Afify
Empowering Leadership in Hospitality Through Learning Circles
How to Handle Restaurant Reservations Like a Pro
Hospitality Career Academy
How to Handle Restaurant Reservations Like a Pro
Improving Customer Satisfaction with the Learn Model
Yasser Afify
Improving Customer Satisfaction with the Learn Model
Mastering Customer Service: A Guide for Aspiring Hospitality Professionals
Hospitality Career Academy
Mastering Customer Service: A Guide for Aspiring Hospitality Professionals
How to Land Your Dream Job in Hospitality: A Comprehensive Guide
Hospitality Career Academy
How to Land Your Dream Job in Hospitality: A Comprehensive Guide
Mastering Year-End Front Office Appraisal
Hospitality Career Academy
Mastering Year-End Front Office Appraisal
Discover the Opportunities for Sustainable Growth at ATM Dubai 2023
Yasser Afify
Discover the Opportunities for Sustainable Growth at ATM Dubai 2023
How to Celebrate National Receptionist Day 2023
Yasser Afify
How to Celebrate National Receptionist Day 2023
The Role of Employee Feedback in Performance Management in the Hospitality Industry
Yasser Afify
The Role of Employee Feedback in Performance Management in the Hospitality Industry
Best Practices for Effective Performance Management in the Hospitality Industry
Yasser Afify
Best Practices for Effective Performance Management in the Hospitality Industry
Understanding the Role of OTAs in Boosting Hotel Revenue
Yasser Afify
Understanding the Role of OTAs in Boosting Hotel Revenue
How to Keep Customers Happy with the GREAT Model in Hospitality
Yasser Afify
How to Keep Customers Happy with the GREAT Model in Hospitality
The Benefits of Mentoring in the Hospitality Industry
Yasser Afify
The Benefits of Mentoring in the Hospitality Industry
How to Train Your Hotel Receptionists to Improve the Guest Arrival Experience
Yasser Afify
How to Train Your Hotel Receptionists to Improve the Guest Arrival Experience
Interview with a Successful Hospitality Professional
Yasser Afify
Interview with a Successful Hospitality Professional
How to Prepare for a Hospitality Management Role
Yasser Afify
How to Prepare for a Hospitality Management Role
Top Skills Employers Look for in Hospitality Professionals
Yasser Afify
Top Skills Employers Look for in Hospitality Professionals
5 Ways to Advance Your Hospitality Career
Yasser Afify
5 Ways to Advance Your Hospitality Career
The Sequence of Service in Restaurants
Yasser Afify
The Sequence of Service in Restaurants
Understanding the Different Types of Hotel Rooms
Yasser Afify
Understanding the Different Types of Hotel Rooms
Learning and Development: A Guide for Hospitality Industry Employers
Yasser Afify
Learning and Development A Guide for Hospitality Industry Employers
Upselling Guest Rooms in Hotels Tips and Techniques
Yasser Afify
Upselling Guest Rooms in Hotels Tips and Techniques
Room Service Order Taking and Delivery
Yasser Afify
Room Service Order Taking and Delivery
4 Types of Service in Food and Beverage for Hospitality Professionals
Yasser Afify
4 Types of Service in Food and Beverage for Hospitality Professionals
Housekeeping Checklist for the Hospitality Industry
Yasser Afify
Housekeeping Checklist for the Hospitality Industry
Executive Housekeeper Skills Duties Salary and More
Yasser Afify
Executive Housekeeper: Skills, Duties, Salary, and More
The Guide to Types of Buffet Service in Hotels
Yasser Afify
The Guide to Types of Buffet Service in Hotels
How Hotels Attract Customers with Social Media Marketing
Yasser Afify
How Hotels Attract Customers with Social Media Marketing
Developing a Hospitality Marketing Plan for Hotels and Resorts
Yasser Afify
Developing a Hospitality Marketing Plan for Hotels and Resorts
Valentine Day Packages The Ultimate Guide for Hotels to Create a Romantic Experience
Yasser Afify
Valentine Day Packages: The Ultimate Guide for Hotels to Create a Romantic Experience
The Importance of Branding in Hospitality Marketing
Yasser Afify
The Importance of Branding in Hospitality Marketing
Hospitality businesses operate in a highly competitive industry, which makes it critical to understand your target market.
Yasser Afify
Understanding Your Target Market in Hospitality
Motivate Your Hospitality Team - 9 Tips for Leaders
Yasser Afify
Motivate Your Hospitality Team - 9 Tips for Leaders
Learn how to drive bookings and revenue for your hotel with these 8 essential e-commerce strategies. From website design and optimization to social media and reputation management, these tips will help you stay competitive in the digital landscape.
Yasser Afify
8 Essential Strategies for Hotel E-Commerce Success
Hiring the Right Front Office Manager: Key Interview Questions to Ask
Yasser Afify
Hiring the Right Front Office Manager: Key Interview Questions to Ask
Effective Hotel Housekeeping Training Checklist
Yasser Afify
Effective Hotel Housekeeping Training Checklist
Business to business Hospitality Ecommerce
Yasser Afify
The Rise of B2B Ecommerce: Maximizing Revenue and Efficiency in the Hospitality Industry
Public Relations Officer
Yasser Afify
Public Relations Officer: A Comprehensive Guide to Duties and Responsibilities
Learn about the main departments that are essential to the operation of a hotel, including front office, housekeeping, food and beverage, maintenance, sales and marketing, and accounting and finance. Understand the role of each department in the overall g
Yasser Afify
Hotel Departments: Essential Elements for Running a Successful Hotel
Learn about the different types of service in the food and beverage industry and how they can impact the customer experience. This comprehensive guide covers table service, buffet service, family style service, counter service, room service, cocktail serv
Yasser Afify
The Different Types of Service in the Food and Beverage Industry: A Comprehensive Guide
This article provides an overview of the role of a Front Office Manager, including job description, key responsibilities, skills and qualifications, education and experience, duties and responsibilities, interview questions, and salary range.
Yasser Afify
Becoming a Front Office Manager: Job Description, Salary, Duties, Skills, and Interview Questions
Learn how technology is revolutionizing the hotel industry, from smart room technology and mobile check-in to data analysis and personalized marketing. Discover the benefits and future possibilities of technology in hotels
Yasser Afify
Revolutionizing the Hotel Industry: The Impact of Technology
e-commerce has had a significant impact on the hotel industry, changing the way hotels operate and how customers plan and book their travel. E-commerce has made it easier for customers to find and compare hotel options, and has increased competition in th
Yasser Afify
E-Commerce in the Hotel Industry: Impact, Advantages, and Future Trends
Learn the essential skills and knowledge needed for successful hotel reservation training. This guide covers everything from handling reservations to upselling room upgrades and handling customer complaints. Improve your hotel's customer service and reven
Yasser Afify
Hotel Reservation Training: A Comprehensive Guide for Success in the Hotels Industry
Performance management and appraisal in the hospitality industry is essential to ensuring that guests have an enjoyable and memorable experience.
Yasser Afify
Performance Management and Appraisal in the Hospitality Industry
Hospitality greetings are a crucial aspect of the customer experience. They set the tone for the entire visit and can make a big difference in how customers perceive your business.
Yasser Afify
Creating the Perfect Hospitality Greeting: Tips and Best Practices
This guide provides a comprehensive overview of the key skills and qualities that make a great hotel receptionist. From greeting guests to managing reservations, hotel receptionists must be knowledgeable and professional in order to ensure that guests hav
Yasser Afify
Hotel Receptionist Skills: A Comprehensive Guide
This article provides a comprehensive checklist of tasks to train a hotel front desk agent, as well as tips for successful training.
Yasser Afify
Hotel Front Desk Training Checklist
Hotels must understand their target market and market segment in order to maximize their profits. In this article, we will discuss what a target market and market segment are, how to identify them, and how they can help hotels maximize their profits.
Yasser Afify
Understanding the Difference Between Hotels Target Market and Market Segment
This guide provides leaders with the tools and techniques to effectively communicate with their team, motivate them, and inspire them to reach their goals. Learn how to communicate with impact and create a positive work environment.
Yasser Afify
Effective communication for Leaders: How to communicate with impact, motivate and inspire team
Learn about the key responsibilities and skills required for a social media specialist, as well as tips and best practices for success. Discover what it takes to excel in this rapidly evolving field
Yasser Afify
What Are the Roles and Responsibilities of a Social Media Specialist?
This comprehensive guide explores the role of a marketing associate and how they can help businesses reach their goals.
Yasser Afify
Unlocking the Potential of a Marketing Associate: A Comprehensive Guide
If you're looking for a career in the hospitality industry, it's important to have the skills necessary to be successful. These skills include communication, customer service, teamwork, leadership, problem-solving, time management, critical thinking, math
Yasser Afify
The 10 Most Important Skills for a Career in Hospitality
Introduction to the No-Frills Hotel Market
Yasser Afify
Introduction to the No-Frills Hotel Market
Introduction to Performance Management: Overview of the concept and its importance to human resource management
Yasser Afify
Introduction to Performance Management: Overview of the concept and its importance to human resource management
Master the art of luxury service training with this comprehensive guide. Learn essential skills to provide the best customer service and etiquette in any luxury hotel.
Yasser Afify
Luxury Service Training: The Ultimate Guide
E-commerce activities are a set of actions that businesses take to sell products and services online. These activities can be grouped into four main categories: marketing, sales, fulfillment, and customer service.
Yasser Afify
E-Commerce Activities: The Essential Guide to Boosting Your Business
Recruitment and selection is one of the key activities within HRM, as it involves identifying and attracting qualified candidates to fill open positions within the organization.
Yasser Afify
6 Steps for Recruitment & Selection
A Training Needs Analysis (TNA) is a process used to identify the training and development needs of an organization or individual.
Yasser Afify
Examples of How to Conduct a Training Needs Analysis (TNA)
E-commerce models refer to the various business models that companies can use to sell products or services online through an e-commerce platform.
Yasser Afify
E-commerce Models
Recruiting and hiring new employees is an important process for any organization. It involves identifying the need for new hires, sourcing and attracting candidates, evaluating their qualifications, and selecting the most suitable candidate for the positi
Yasser Afify
Recruiting and Hiring New Employees in 6 Steps
A hotel general manager is responsible for the overall operation and management of a hotel. This includes managing staff, overseeing financial performance, ensuring guest satisfaction, and maintaining the physical condition of the hotel.
Yasser Afify
How to Become a Hotel General Manager
A hotel receptionist is a customer service representative who works at the front desk of a hotel. Their primary responsibilities include checking guests in and out, answering phone calls and emails, taking reservations, and handling guest inquiries and re
Yasser Afify
Start Hotel Receptionist Career
The hospitality industry includes a wide range of businesses that provide services to travelers and tourists, such as hotels, resorts, restaurants, and event venues. Training in the hospitality industry is important because it helps employees understand t
Yasser Afify
Hospitality Industry Training
Compensation and benefits are important aspects of human resources (HR) management. Compensation refers to the financial rewards that employees receive in exchange for their work, including salaries, wages, and bonuses. Benefits refer to non-monetary perk
Yasser Afify
Compensation and Benefits in HR
GUEST is a customer service model that stands for:G - Greeting U - Use the guest's name E - Establish the guest's need S - Suggest a solution T - Thank the guest
Yasser Afify
5 Parts of Performing the GUEST Model in Hospitality
Graphic design is the art and practice of creating visual content to communicate information and ideas to a specific audience.
Yasser Afify
How to Start Graphic Design and the Best Free Courses
A hotel's target market refers to the specific group of consumers that the hotel is trying to reach and appeal to. Identifying the target market is an important aspect of marketing for hotels, as it allows them to tailor their marketing efforts and produc
Yasser Afify
Hotel Target Market Segmentation
Marriott Bonvoy Program
Yasser Afify
Marriott Bonvoy Program
Human resources (HR) is the department within a company that is responsible for managing personnel and ensuring that employees are treated fairly and with respect.
Yasser Afify
Starting Human Resources (HR) Career
E-commerce roles and responsibilities can vary depending on the size and nature of the business, but some common roles and responsibilities in an e-commerce setting
Yasser Afify
Ecommerce roles and responsibilities
A social media campaign is a coordinated marketing effort to reinforce or assist with a business goal using one or more social media platforms.
Yasser Afify
Your First Social Media Campaign
When attending your first job interview, it's important to present yourself as a professional and show that you are a good fit for the job and the company.
Hospitality Career Academy
Your First Job Interview
Motivation is the final component that is necessary. When discussing individual and team motivation, two key notions should be taken into account.
Hospitality Career Academy
Motivating Teams to Win
The differences between online and offline customer behaviors
Hospitality Career Academy
Online and Offline Customer Behaviors
Which term is correct: e-commerce, ecommerce, eCommerce, or simply ecomm? Over the last 30 years, the name and spelling of e-commerce have evolved, as have the technologies and job skills required to work in this field. This reading summarizes the evoluti
Yasser Afify
Different Models Of E-commerce
The following are some examples of responsibilities for associate-level digital marketing roles. These lists are not exhaustive, but they do highlight a variety of responsibilities in each role.
Yasser Afify
Roles and responsibilities in digital marketing and e-commerce
International Receptionists Day
Yasser Afify
International Receptionists Day
Preparation Tips for Your First Job Interview
Yasser Afify
5 Preparation Tips for Your First Job Interview
Good vs Bad Blogger | 4 tips to enhance your blog
Yasser Afify
Good vs Bad Blogger | 4 tips to enhance your blog
Hospitality Industry
Yasser Afify
Hospitality Industry
LEARN Model
Yasser Afify
LEARN Model
Phone Etiquette For Business Calls
Yasser Afify
Phone Etiquette For Business Calls
The Art of Leadership and Team Management
Hospitality Career Academy
The Art of Leadership and Team Management
Simple Leadership Basics & Seven Secrets You Must Know
Hospitality Career Academy
Simple Leadership Basics & Seven Secrets You Must Know
Leadership 4 secret rules
Hospitality Career Academy
Leadership 4 Secret Success Rules
Hospitality Career Academy
Sales Management and Leadership
Hospitality Career Academy
Sales And Leadership: Know The Differences
Hospitality Career Academy
One-on-One Executive Coaching: Game of Change
Hospitality Career Academy
Empowered Leadership
Hospitality Career Academy
Leadership Skills: Effective Listening
Hospitality Career Academy
Effective Listening, Leadership Skills
Hospitality Career Academy
Making Your Leadership Your Life
Hospitality Career Academy
Leadership Secrets to in Sales
Hospitality Career Academy
Why Friendliness Is A Leadership Necessity
Hospitality Career Academy
Be The Leader You Need In 8 Steps
Hospitality Career Academy
Leadership Without Fear
Improve Our Leadership Skills - He Hates Me
Hospitality Career Academy
Improve Our Leadership Skills - He Hates Me
Hospitality Career Academy
How a leadership improve his low-performance team in a 90-days
Yasser Afify
A Leader Should Be Responsible
Yasser Afify
A Good Leader Knows The Team’s Colours
Yasser Afify
Enhance Your Leadership Skills
Hospitality Career Academy
Corporate Strategies & their Marketing Implications
Hospitality Career Academy
The Marketing Management Process
Hospitality Career Academy
What Are Hospitality Management Jobs?
Hospitality Career Academy
Essentials For Starting A Hospitality Career
Hospitality Career Academy
Private Label Water for the Hospitality and Lodging Industry
Before any training can take place in hotels, resorts, cruise ships, or other hospitality establishments, the needs must be identified to ensure that it meets the needs of the business.
Hospitality Career Academy
Training Needs Analysis (TNA) For The Hospitality Industry
Hospitality Management Essential International Work Programs
Yasser Afify
Hospitality Management Essential International Work Programs
Hospitality Career Academy
Discuss Your Accomplishments During the Interview
Hospitality Career Academy
How to be ready for your interview?
Hospitality Career Academy
Business Plan Writers: Should You Hire One?
Hospitality Career Academy
8 Steps To write Irresistible email sales letter
How To Write Your Sales Letter & 5 Magic Tips
Hospitality Career Academy
How To Write Your Sales Letter & 5 Magic Tips
Human resource management (HRM) involves a wide range of activities, including recruiting and hiring employees, managing employee benefits and compensations, and training and development.
Yasser Afify
Human Resource Management Basics
Hotel Types Based on Their Target Markets
Hospitality Career Academy
Hotel Types Based on Their Target Markets
How to be a Responsible Coach
Hospitality Career Academy
Coaching for Success, How to be a Responsible Coach