Starting Human Resources (HR) Career and Human resources (HR) Basics
Human resources (HR) is the department within a company that is responsible for managing personnel and ensuring that employees are treated fairly and with respect.
Human resources (HR) Basics
Some of the basic responsibilities of an HR department include:
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Recruiting and hiring new employees: This includes advertising job openings, screening resumes, and conducting interviews.
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Onboarding and orientation: This involves helping new employees become familiar with the company's policies, procedures, and culture.
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Managing employee benefits: This includes administering health insurance, retirement plans, and other benefits that employees are entitled to.
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Managing payroll: This involves calculating and distributing employee paychecks, as well as keeping track of employee time off and other leave.
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Managing employee relations: This includes addressing issues such as complaints, conflicts, and grievances, and working to resolve them in a fair and equitable manner.
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Training and development: This involves providing employees with the skills and knowledge they need to succeed in their roles and advance within the company.
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Performance management: This involves setting performance goals for employees, providing feedback and coaching, and conducting performance evaluations.
Overall, the goal of HR is to create a positive and supportive work environment that helps employees succeed and enables the company to achieve its business objectives.
1-Recruiting and hiring new employees
Recruiting and hiring new employees is an important process for any organization. It involves identifying the need for new staff, attracting qualified candidates, and selecting the most suitable candidate for the position. Here are some steps you can follow when recruiting and hiring new employees:
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Determine the need for new staff: This involves evaluating your current workforce and determining if you have a specific need for additional staff. You should consider factors such as workload, skill gaps, and future growth plans when making this decision.
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Develop a job description: A job description should outline the responsibilities, duties, and requirements for the position you are trying to fill. It should also include details about the company culture and the qualifications you are looking for in a candidate.
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Attract qualified candidates: There are various ways to attract candidates, including posting the job on job boards, reaching out to professional organizations and schools, and using social media. You can also use employee referrals, which can be a good source of high-quality candidates.
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Review resumes and cover letters: Once you start receiving applications, review them carefully to identify the most qualified candidates. Consider the candidates' experience, education, and skills, as well as their fit with the company culture.
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Conduct interviews: This is an opportunity to learn more about the candidates and assess their fit for the position. You can use a variety of interview techniques, such as behavioral interviews and technical assessments, to get a better understanding of the candidates' skills and experience.
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Check references: Checking references can give you valuable information about the candidates' past performance and work history. Be sure to follow up with references to get a well-rounded view of the candidates' strengths and weaknesses.
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Make a job offer: Once you have identified the most suitable candidate, make a job offer. Be sure to clearly communicate the terms of the offer, including the salary, benefits, and start date.
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Onboard the new hire: Onboarding is the process of introducing a new employee to the company and helping them get acclimated to their new role. This can include training, setting goals, and introducing them to their team and other colleagues.
2-Onboarding and orientation
Onboarding, also known as employee onboarding, is the process of introducing a new employee to the company and helping them become productive and integrated into the organization as quickly as possible. It typically begins when the employee accepts a job offer and continues for a period of time after the employee starts working.
During onboarding, the new employee typically receives training and orientation to the company's policies, procedures, and culture. They may also be introduced to coworkers and given a tour of the facilities.
Onboarding can be a time-consuming process, but it is an important investment for both the employer and the employee. By providing new employees with the support and resources they need to succeed, companies can increase retention rates and reduce the time it takes for employees to become fully productive.
Some common elements of an onboarding program may include:
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Introduction to the company and its culture
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Review of policies and procedures
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Orientation to the work environment and facilities
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Training on the company's products, services, and systems
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Introduction to coworkers and team members
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Assignments of a mentor or buddy to assist with the transition to the new job
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Completion of necessary paperwork and documentation
Onboarding programs can vary in length and intensity, depending on the company and the needs of the new employee. It is important for companies to tailor their onboarding programs to the specific needs of their employees and to provide ongoing support and development to ensure their success.
3-Managing employee benefits
Employee benefits are non-wage compensations provided to employees in addition to their regular salaries or wages. These benefits can include things like health insurance, retirement plans, paid time off, and other perks.
As an HR manager, it is important to consider the types of benefits that will be offered to your employees and how they will be administered. Here are some tips for managing employee benefits:
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Determine which benefits are most important to your employees: Conduct surveys or focus groups to find out which benefits are most important to your employees. This will help you determine which benefits to prioritize and how to allocate your budget.
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Consider the cost of benefits: Some benefits, such as health insurance, can be expensive to provide. Make sure you have a clear understanding of the costs associated with each benefit and how they will be paid for.
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Communicate clearly: Make sure employees understand the benefits that are available to them and how to access them. This may include providing information packets, hosting informational meetings, or setting up a benefits website or portal.
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Administer benefits consistently: It is important to treat all employees equally when it comes to benefits. Make sure you have clear policies in place for administering benefits and that you follow them consistently.
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Stay up to date: Keep track of changes in employment laws and regulations that may impact your benefits offerings. You may need to make changes to your benefits package in order to stay compliant.
4-Managing payroll
Payroll refers to the process of paying employees for their work, as well as managing and tracking the related tax and benefits deductions. As an HR manager, it is important to manage payroll efficiently and accurately in order to maintain good relationships with your employees and ensure compliance with employment laws and regulations. Here are some tips for managing payroll:
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Determine the pay frequency: Most companies pay their employees on a biweekly or monthly basis. Determine which pay frequency works best for your company and ensure that payroll is processed consistently.
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Gather necessary information: Make sure you have all the necessary information for each employee, such as their name, address, social security number, and bank account information for direct deposit.
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Calculate pay: Use the appropriate pay rate and hours worked to calculate each employee's pay. Make sure to account for any overtime, bonuses, or other additional pay.
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Deduct taxes and benefits: Payroll deductions may include federal and state taxes, as well as deductions for benefits such as health insurance or retirement plans. Make sure to calculate and deduct these amounts accurately.
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Issue pay: Pay employees via direct deposit or physical checks on the designated pay date. Make sure to provide pay stubs or other documentation as required by law.
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Maintain records: Keep accurate and up-to-date records of all payroll transactions, including employee pay and deductions. These records may be needed for tax or compliance purposes.
5-Managing employee relations
Employee relations refers to the overall relationship between an organization and its employees. As an HR manager, it is important to maintain positive employee relations in order to create a positive work environment and foster a sense of loyalty and commitment among employees. Here are some tips for managing employee relations:
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Communicate openly and transparently: Keep employees informed about company news and developments, and encourage open communication. This can help to build trust and create a sense of belonging among employees.
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Address concerns and complaints: Encourage employees to speak up if they have concerns or complaints. Make sure to listen and take their feedback seriously, and take steps to address any issues that arise.
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Foster a positive work environment: Create a work environment that is respectful, supportive, and inclusive. This may include providing resources and support for employees to do their best work, and promoting a culture of teamwork and collaboration.
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Encourage employee development: Provide opportunities for employees to grow and develop their skills. This may include training and development programs, mentorship programs, or other professional development opportunities.
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Recognize and reward employees: Show appreciation for your employees' hard work and contributions. This may include things like recognition programs, employee of the month awards, or other forms of recognition.
6-Training and development
Training and development refers to the programs and activities that an organization provides to help its employees improve their skills and knowledge. As an HR manager, it is important to provide ongoing training and development opportunities for your employees in order to help them grow and develop in their careers. Here are some tips for managing training and development:
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Determine training needs: Identify the skills and knowledge that employees need in order to be successful in their roles. This may include both technical skills and soft skills, such as communication or problem-solving.
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Develop a training plan: Create a plan for providing training and development opportunities to your employees. This may include a mix of in-person, online, or on-the-job training options.
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Choose training methods: Consider the most effective methods for delivering training to your employees. Options may include lectures, workshops, simulations, or e-learning courses.
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Evaluate training effectiveness: Measure the impact of training programs on employee performance and satisfaction. Use this feedback to improve and refine your training offerings over time.
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Encourage continuous learning: Encourage employees to take ownership of their own learning and development by providing resources and support for ongoing learning. This may include things like access to online learning platforms or professional development opportunities.
7-Performance management
Performance management is the process of setting goals for an employee or team, tracking progress toward those goals, and providing feedback and support to help the employee or team achieve those goals. It is a continuous process that helps organizations to align their goals and objectives with those of their employees, and to ensure that everyone is working towards the same objectives.
There are several key elements to a performance management process:
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Setting goals: This involves establishing clear, measurable, and achievable goals for an employee or team. These goals should be aligned with the overall objectives of the organization.
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Tracking progress: This involves regularly monitoring an employee's or team's progress towards their goals, and providing feedback on how they are doing.
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Providing feedback: This involves regularly giving employees feedback on their performance, both positive and constructive. This can help them to understand what they are doing well and where they need to improve.
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Supporting development: This involves providing employees with the resources and support they need to develop their skills and achieve their goals. This may include training, coaching, or other forms of support.
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Evaluating performance: This involves formally reviewing an employee's or team's performance and providing a rating or assessment of their work. This assessment can be used to inform decisions about promotions, salary increases, and other personnel decisions.
Overall, the goal of performance management is to help employees to be as effective as possible in their roles, and to contribute to the success of the organization.
Starting Human Resources (HR) Career
Starting a career in human resources (HR) can be a rewarding and fulfilling choice. HR professionals play a vital role in helping organizations attract, retain, and develop talent. They also handle a variety of tasks related to employee relations, benefits, and compliance with labor laws.
Here are some steps you can take to begin a career in HR:
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Earn a degree in HR or a related field: Many HR positions require a bachelor's degree in human resources or a related field, such as business or psychology. A degree program can provide you with a strong foundation in HR principles and practices, as well as help you develop relevant skills.
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Gain experience: While a degree can be helpful, hands-on experience is often valued just as highly by employers. Consider interning or volunteering in HR positions to gain practical experience and make connections in the field.
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Get certified: Obtaining professional certifications, such as the Society for Human Resource Management's (SHRM) Certified Professional (SHRM-CP) or the Human Resource Certification Institute's (HRCI) Professional in Human Resources (PHR), can demonstrate your commitment to the profession and increase your credibility and competitiveness in the job market.
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Network and build relationships: HR is a relationship-driven field, so building connections and networking with other professionals in the industry can be beneficial. Attend HR conferences and events, join professional organizations, and seek out mentors to help you navigate your career.
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Keep learning: HR is a constantly evolving field, and it's important to stay up-to-date on the latest trends and best practices. Consider pursuing continuing education opportunities, such as additional certifications or training programs, to stay current and enhance your skills.
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Consider an entry-level position. Many HR departments offer entry-level positions, such as HR assistant or HR coordinator, that can provide you with valuable experience and the opportunity to learn from more experienced HR professionals.
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Be proactive in your job search. In addition to applying for advertised positions, you can also reach out to HR departments directly and express your interest in working for their organization.
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Be willing to learn and be flexible. HR is a constantly evolving field, and you will need to be willing to continue learning and adapting to new technologies and best practices.
Most important Human resources (HR) certifications for beginners
There are several human resources (HR) certifications available for beginners, depending on your specific interests and career goals. Here are a few options to consider:
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Society for Human Resource Management (SHRM) Certified Professional (SHRM-CP): This certification is designed for HR professionals who have less than four years of experience in the field. It covers a range of HR topics, including employee relations, talent acquisition, and HR laws and regulations.
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Human Resource Certification Institute (HRCI) Certified Professional in Human Resources (PHR): This certification is also suitable for HR professionals with less than four years of experience. It focuses on the technical and operational aspects of HR, such as employee benefits and compensation, HR development, and employment law.
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International Association of Business Communicators (IABC) Communication Management Professional (CMP): This certification is geared towards professionals who work in the field of communication, including HR professionals who are responsible for communicating with employees and stakeholders. It covers topics such as strategic communication planning, communication ethics, and communication measurement.
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Association for Talent Development (ATD) Certified Professional in Learning and Performance (CPLP): This certification is designed for professionals who design, develop, and deliver training and development programs. It covers topics such as instructional design, performance improvement, and learning technologies.
Before pursuing any certification, it's a good idea to research the specific requirements and costs, as well as the potential benefits of obtaining the certification in terms of your career goals.
Read More: Starting Human Resources (HR) Career