Hotel Reservations Sales Training is your way to inter the sales hotels industry
Attendance requirements
Course Lessons
- Introduction to the hospitality industry and hotels departments
- Introduction to the Reservation department
- Hot Telephone & Email Tips & Practice Good Telephone Skills
- Before you start what you need to make perfect booking
- Creating & Amending bookings
- Using Opera PMS Options
- Individual, Company and Group Profiles
- Profile Notes and Guest History
- Guest preferences and special requests
- Early arrivals and late departure procedure
- Pre-Registrations
- In-depth Sharers & Routing
- Booking from Allocation
- Multiple Rooms Bookings
- Processing Deposits, Cancellations, and No Shows
Course Video