Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. Business communication’s the process of sharing information between employees within and outside a company. Effective business communication is how employees and management interact with each other to reach organizational goals and be more aligned with the core company values. Its main purpose is to improve organizational practices, eliminate silos, keep employees informed, and reduce errors. Effective business communication is essential for the success and growth of every organization. Unlike everyday communications, business communication is always goal-oriented. A major goal of this workshop is to help participants understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life.
Attendance requirements
Course Lessons
- -Why Communication Skills ??
- -What is Communication?
- -Ten Reasons for Communication
- -Components of communication
- -Intra-personal communication
- -Inter-personal communication
- -The 7 Communication Failures
- -Barriers to Communication
- -Overcoming the Barriers to Effective Interpersonal Communications
- -How to Master the Art of Building Relationships & Communicating Effectively?
- -Empathizing
- -Receiving & Listening
- -Clarifying & Questioning
- -Reading non-verbal clues
- -Feedback giving and receiving
Course Video