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Hospitality English course · always free

Shift English

Practise the English you actually need at reception, in restaurants, in housekeeping and across hotel operations—one focused workplace situation each day.

120 workplace shifts14 minutes a dayAlways free
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Day 1 · The first ten seconds

Welcome a guest confidently and choose the right professional greeting.

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Preparing your shift…

Practical English for hotel and restaurant work

Every shift begins with a realistic visual situation, then moves through a service dialogue, essential phrases, practice drills and a speaking task. The course progresses from simple welcomes to check-in, reservations, payments and guest recovery.

01Rank 1 · Foundations

Days 1–60: greetings, names, numbers, restaurant service, directions, telephone skills and teamwork.

02Rank 2 · Guest scenarios

Days 61–120: check-in, check-out, reservations, room service, payments, recommendations and guest recovery.

What will you be able to do?

Understand guest requests, choose a clear professional response, confirm details and numbers, and speak with confidence in everyday hospitality situations.